Frequently Asked Questions on the Customer’s Mind

 Available Nationalities

We offer a selection of highly trained domestic workers from various countries, including:

Philippines – Indonesia – India – Kenya – Sri Lanka – Myanmar – Nepal – Madagascar – Tanzania, and more—giving you the freedom to choose the nationality that best fits your household needs.

 Arrival Time

The worker’s arrival typically takes one to three weeks, with a guarantee that she arrives trained, qualified, and fully prepared to deliver high-standard household services from day one.

 Warranty 

We provide a 6-month warranty, calculated from the date of recruitment, the worker’s entry into Oman, or the start of the trial period—in accordance with Omani labor regulations.

The warranty covers the following cases:

• Infectious diseases
• Pregnancy
• Absconding (runaway cases)
• Refusal to work without a legal justification

This warranty is designed to ensure your comfort, protect your rights, and provide complete peace of mind.

 Required Documents

The required documents are:

• A copy of the sponsor’s national ID
• A valid work permit
• Any additional documents that may be required depending on the worker’s nationality

We always simplify and streamline procedures to ensure a smooth and fast application process.

 Pre-Arrival Training

All workers undergo structured training programs that prepare them for essential household tasks, while enhancing their communication skills and ensuring respectful interaction with family members—allowing for smooth integration from the very first day.

 Replacement Service

We offer a flexible replacement service during the warranty period specified in the contract, ensuring comfort, reliability, and a hassle-free experience.